How effective communication can make an interview go your way
Recruiters at Deutsche Bank understand the importance of effective communication. It’s key to candidates presenting themselves well at interview and making the right first impression. Here they offer their insights on how communicating clearly can help achieve success at interview, to anyone thinking of embarking on a career in banking.
‘Some people think of it as a ‘soft’ skill, but good communication is a critical ability you should be cultivating,’ says Annabel Biddle, Global Head of Early Careers & Employer Brand. ‘It’s something that can make all the difference in an interview. All the experience and knowledge in the world isn’t much use if you can’t build a rapport and explain why that knowledge and experience counts.’
You can break good communication down into five essential principles.
Preparation.
Take the time before an interview to make sure you know your CV inside out. If you’ve included details of a job or a project that’s a few years old, you should be prepared to talk about around it – so don’t take your knowledge or memory for granted. Do your homework beforehand. Reading our website and Annual Report is a good start, and you’ll gain invaluable insights by following what we’re up to in the media and on LinkedIn, Facebook and Instagram as well as talking to former or current employees at events and connecting through LinkedIn
Reflection.
When you’re put on the spot, it’s easy to start a sentence without any clear idea of where it’s going to end. But interviewers will not think any less of you if you pause, take a breath, and take the time to come up with a clear and considered response to a question. We want to know why you’re right for Deutsche Bank, and more importantly why Deutsche Bank is right for you. We’ll expect you to show real understanding of how we differ from other financial institutions and tell us why the division you’re applying to meets your aspirations and ambitions.
Brevity.
In banking, it’s important that you can make the best use of other people’s time by conveying important information quickly and concisely. An interview is the perfect opportunity to demonstrate this skill; resist the temptation to speak at length, or offer extraneous detail. Answer the question you’ve been asked as succinctly as you can, and wrap it up quickly. Tailor your responses to the audience you’re speaking to.
Confidence.
Develop the self-belief to express yourself without apologising for having an opinion. Dropping the caveats doesn’t mean being conceited or self-important – it just means being confident in yourself and making a case for what you believe. It’s a fine line, but be careful not to talk down your achievements out of modesty.
