Our industry is continuously changing and therefore learning has long been a key ingredient of our people strategy at Deutsche Bank. It is important for our employees to make time to get better at getting better. We create an engaging, personalized and varied learner experience accessible to all employees, at every stage of their career.
A personalized approach to skills development
At Deutsche Bank we want to create a working environment for our employees that empowers them to learn every day. And there are multiple ways of doing so.
In 2022, we launched a new home for learning that uses smart technology to suggest content that is personalized for each user – our LearningHub. Here, employees can map their learning to the skills they want to develop. And if they like what they are learning, they can recommend or share learning resources with others, join groups, collaborate and leverage experts. Almost 1 million learning resources were consumed in the course of 2023.
almost 1,000,000
learning assets consumed in 2023
Skills for business
At Deutsche Bank our business divisions and infrastructure functions are all very unique and they serve their clients differently.
We value a variety of different skills, such as finance experts - of course -, but also engineers, lawyers, people consultants, project managers, agile coaches, security professionals, academics and many more.
This variety of needs means employees need to build and maintain different skills. With technology and markets moving quickly, it is key to keep the pace with learning content.
Our people are the first line in protecting the bank and its reputation. They play a vital part in preserving the trust our stakeholders put in us, and a key role in the global fight against financial crime. To ensure they have everything they need to preserve a strong risk culture and keep our bank safe we continue to invest in our talent, in their education and capabilities.
With our new intelligent learning platform, we have been able to democratize the creation and curation of learning, which allows our talent to customize learning paths for their needs.
A team of learning experts are also on hand to support our different functions, bringing technical expertise, learning best practices and depth of resources together. This is critical as we know that developing the skills of our people is key to the success of our Global Hausbank concept.
Partnering with our Technology, Data and Innovation division has meant that rich content from world-class tech companies has been made available, allowing our employees to easily access the latest research, expertise and thinking.
As technologists, we experience the fast pace of change every day. To stay ahead, we have to keep learning, continuously build our skills and discuss the latest thinking with our colleagues. This collaboration with the Human Resources department also shows how much technology continues to play a critical role in the bank’s transformation.
Connecting colleagues globally… over coffee.
How to stay connected in a global organization?
Our Mystery Coffee initiative is about facilitating networking in the bank by matching employees for an in-person or virtual coffee using smart algorithms.
Building on what we achieved over the last few years, Mystery Coffee, totally global and virtual, continues to be one of our most successful informal learning initiatives. Matching employees across the organization for an informal ‘coffee’ has enabled people to stay connected, learn about other areas of the business and appreciate difference.
More than 48,000 Mystery Coffee dates took place since the start of this initiative in 2017, underscoring its power.