Deutsche Bank in Manila

Deutsche Bank has been present in Manila since 1977. The capital city of the Philippines is a fast-growing metropolis and one of the largest in the world. It is no coincidence that our office in Manila is one of the most relevant for Deutsche Bank’s business in the region. Through our Philippines headquarters in Manila, we support our corporate banking and investment banking clients in the country.

An organization of Deutsche Bank’s size and strength has significant service requirements. To meet these needs globally, we established Deutsche Knowledge Services (DKS) in the Philippines in 2005. DKS operates as a shared service center for Finance, Operations, Technology, Risk Control and Human Resources for Deutsche Bank.

DKS employs talent from across the region and is home for more than 1200 professionals. Operated independently from Deutsche Bank’s domestic Philippines banking business, DKS is a global shared service centre supporting clients across the globe, across businesses, asset classes and through the complete life cycle of a trade.

Why Manila?

  • Business

    Manila is a global business centre and home to companies operating in many industries, from retail to banking.
    Manila is a part of the Metropolitan Manila Area (MMA), a conurbation of 17 cities that was created in 1975. The MMA is a hub of half of the country's industrial activity. The MMA alone is home to over 14 million people, making it one of the 20 most populous urban areas in the world.

  • Culture & Education

    Manila is home to many prestigious universities, including the Far Eastern University, one of the oldest in the Philippines.
    The city has been influenced by different cultures and is the perfect example of a multicultural metropolitan city. The Philippines is the 3rd largest English-speaking country in the world, with over 70% of the population able to converse in English and has among the highest literacy rates in all of Asia at 98.18.

  • Track record of outsourcing

    Manila has experience as an offshoring partner for global processes, including those from highly regulated locations. Offshoring and outsourcing industries have been operating in the Philippines for over 20 years. Philippines currently ranks 59th out of the 132 countries included in the 2022 World Intellectual Property Organization (Global Innovation Index) -an index that evaluates, ranks and provides location strategies to MNCs, countries, governments, multi-lateral agencies, analysts and investors.

Deutsche Knowledge Services (DKS)

Established in 2005, Deutsche Knowledge Services (DKS) operates as a multi-functional delivery hub for Finance, Operations, Technology, Risk, Compliance, Anti Financial Crime and Human Resources. A wholly owned subsidiary of the Deutsche Bank Group, DKS prides itself on being provides financial analysis and reporting, cost management, profit and loss and operations services to internal businesses worldwide.

  • Operational Excellence

    DKS Manila’s operating model is designed to create a dynamic and rewarding environment for its people. Its focus is on driving efficiency through innovation, sustainable performance, providing fulfilling career opportunities and fostering a culture built on diversity and inclusion.

  • Delivery hub of future

    DKS Manila’s deep subject matter expertise in running the core operations of the bank’s global businesses allows them to deliver insights and recommendations that enhance processes, deliver strategic technology and ultimately drive better outcomes for the bank’s customers and stakeholders. Sustainable performance is at the core of DKS, and they believe in building the delivery hub of the future by investing in attracting, developing, and retaining top talent that is engaged and motivated to push the boundaries of what's possible.

  • Collaborative work environment

    As part of the Deutsche Bank Group, DKS is a preferred employer for experienced professionals and university graduates in Philippines. It has a proven track record for building talent from the most junior levels through its graduate program. In line with having a global model DKS employees have access to regional and global opportunities as it continues to drive the growth of the site in terms of scale, complexity and seniority of roles based in Manila.

  • Encouraging Innovation

    DKS encourages its employees to develop their skills, embrace innovation, and gain diverse experiences. Through cross-divisional connectivity and internal mobility programs, collaboration is encouraged and facilitate career growth. Furthermore, they advocate for lifelong learning and offer next-generation skills training to equip its employees with the tools they need to thrive in a rapidly evolving business landscape.

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DKS Awards in Manila

2023

Childhope Philippines 34th Founding Anniversary: Tin Award for Deutsche Bank for supporting its Street Education Programme for more than 16 years.

2022

SSON Impact Gold Award for Creative Talent Management

2013

Asia CEO Awards Finalist as Top Employer of the Year

2010

International ICT Awards: Shared Services Excellence Award

Our team and a look at the office